Exchange in case of damaged / wrong products :
In case you have received a damaged / wrong product, please do not worry.
- Drop us an email at hello@littleberriesstudio.com requesting for an exchange with the images of the damaged / wrong product and order details within 24 hours of receiving the order.
- Please make sure product must be unused and the original packing is intact with tags, etc.
- Once your request is accepted, we will arrange for a reverse pickup and have the product replaced upon inspection.
- Mention the order details & complete shipping address on the packet for the reverse pickup.
Refund in case of product return :
In case you don’t like our product and feel like of returning it.
- Drop us an email at hello@littleberriesstudio.com requesting for a return with the order details within 24 hours of receiving the order.
- Once your order is received and inspected, we will send you an email to notify you that we have received the returned item.
- We will also notify you the approval or rejection of your refund.
- If the refund is approved, the refund can take between 5 to 7 working days to reflect in your account.
- Please make sure product must be unused and the original packing is intact with tags, etc.
- You will have to bear the shipping costs for returning your item. Shipping costs are non-refundable, in case you have paid while ordering the product.
- Please note sale items cannot be returned/refunded.
Sale items (if applicable) :
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Cancellation :
Please email us at hello@littleberriesstudio.com for any cancellation requests. We can only cancel orders if they haven’t been processed by our shipping partner i.e. until the status of your order remains unfulfilled. Once the order is processed or shipped we will not be able to cancel it.
Changes in your order information :
In the event that you have entered an incomplete pin code or an incomplete contact number, please do not worry. Drop us an email at hello@littleberriesstudio.com and we will help you out with it.